Review Tap Cards for Local Businesses

The best time to get a review is right when you are done with the work. 

Here is a good process to follow:

1. Ask: “Are you happy with the work we’ve done here?”
   • This sets up a positive frame. Most people will say “Yes.”
2. Psychological Nudge: Follow with:
   • “Is there any reason you wouldn’t leave us a positive review?”
   • People find it easier to say “No” than “Yes”, because “No” requires no commitment.
   • If they say “Yes”, it means they have a concern, and you can address it right away. But most people say “No”, because saying “Yes” would mean they have to justify their hesitation.
3. Social Pressure & Commitment:
   • When they say “No”, they’ve implicitly agreed there’s no reason not to leave a review.
   • Now, if you ask them to do it on the spot, rejecting it feels inconsistent and people don’t like seeming flip-floppy.
4. Take Action Immediately:
   • Hand them the tap card OR have a card with the QR Code and say:
     “Great! You can leave a quick review right here, it helps us a ton.”
   • Stay engaged and present—don’t rush off.
5. Handling Rejections (Have Responses Ready):
   • “I don’t have my phone on me.” → “No problem, I can wait while you grab it.”
   • “I’ll do it later.” → “I get that! If you just leave a star rating now, you can always add details later.”

This process removes friction, uses commitment psychology, and gets more reviews while the experience is fresh.

More reviews = higher Google ranking = more calls.